S. Mahed Mousavi from University of Trento will present his research from his PhD (first part) and more recent projects (second part) including the CORE research program.
Abstract
Conversational AI systems can now produce fluent, human-like text and are increasingly used in everyday and sensitive settings. This talk argues that fluency should not be mistaken for contextual understanding, and that current AI systems are not trained to track who they are talking to, what has happened before, or what is socially appropriate in a given situation.
The talk presents two lines of work addressing this problem. The first focuses on deploying ConvAI models for longitudinal dialogues, i.e. a sparse sequence of personal dialogue sessions. It presents methods for collecting multi-session conversations, building and updating a model of the individual user over time, and evaluating AI models in a standardized way. These efforts resulted in the first registered Randomized Controlled Trial (RCT) with a ConvAI system in the mental health domain. The second line of work asks why AI systems struggle to understand context in the first place. It shows that many benchmarks used to claim reasoning abilities in AI are themselves flawed, and traces the problem to how these systems are trained, showing evidence that the current training paradigm is not sustainable, and that loss optimization is not a reliable signal of learning.
Where: Sala Conferenze, 3rd Floor
When: 22/09/2026, 14:00
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